Career
Puchong - Customer Service Executive
Position Level
Junior Executive
Requirements
-Candidate must possess at least a SPM and above.
-Required skill(s): MS Excel, MS Powerpoint, MS Word.
-Required language(s): Bahasa Malaysia, Mandarin, English
-At least 2 years of working experience in the related field is required for this position.
-Preferably Junior Executives specializing in Business Administration / Customer Service or equivalent.
-1 Full-Time position available based Full-Time based in Puchong.
-Training provided.
-Fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
Responsibilities
-To issue quotation, consignment note, sales order, delivery order & invoice.
-To manage daily dispatch delivery goods schedule.
-To assist in placement of orders, returns, or exchange of goods.
-To follow up shipment arrival schedule with internal Purchasing Department.
-To greet customers warmly and ascertain problem or reason for calling.
-To respond on customers’ questions and complaints (by email or phone call) and circulate the information to relevant departments.
-To coordinate on implementing social media strategy to align with business goals.
-To communicate and respond to queries in a timely manner and monitor customer reviews.
-Any ad hoc task assigned by superior from time to time.
Qualification
Higher Secondary/STPM/"A" Level/Pre-U
Job Details
Job Specialization
Customer Service
Job Location
Employment Type
Full-Time
Age Range of Candidate
-
Years of Experience
2
Monthly Salary
3000 - 4500